Microsoft Onenote Mac Won't Open

If the Open in OneNote or Edit in OneNote command in OneNote for the web doesn’t work, it means there’s something wrong with the add-on that this command uses. There are several things you can do to get the add-on working.

First of all, make sure you have Microsoft OneNote 2010 or later installed on your computer because earlier versions of OneNote won't work with this command. Then check the settings for your browser in the following table.

  • Other download options For the best compatibility, we recommend the 32-bit version. If you already have other 64-bit Office products installed, use the 64-bit version of OneNote.
  • Run disk cleanup tool, don’t forget temporary files and such. Then, find your actual one note document, usually c:usersyourusernamedocumentsnotebooks or equivalent. (I am answering this question on an Apple product, so paths may not be exact).
  • Onenote won't open-it just sits with the twirling circle. I've seen some 'solutions' to delete and reinstall onenote, but I cannot do that. I have a full days worth of work that I need to recover.
  • It may help if you log in to OneNote via your browser, create the new notebook, then click the tab (top right of browser page) to 'open in OneNote, then it will open the app and force the app to open the new notebook. It's a Microsoft problem with syncing, where even if you're signed in to OneDrive, it won't let you create a new Notebook.

Browser

Things to check

Internet Explorer

Be sure you are using 32-bit Internet Explorer. If you are using the 64-bit Internet Explorer, you won't be able to use this command.

Check your security settings

  1. Go to Tools > Internet Options, and then on the Security tab click Trusted Sites.

  2. If the security slider is at High, move it down to Medium-High.

Turn the add-on back on

  1. Go to Tools > Manage Add-ons.

  2. In the Show dropdown, choose All add-ons.

  3. Scroll through the add-ons until you see the ones from Microsoft, and click SharePoint OpenDocuments Class.

  4. Towards the bottom of the dialog box, click Enable, and then close the dialog box.

Chrome

Be sure you are using 32-bit Chrome. If you are using the 64-bit Chrome browser, you won't be able to use this command.

If you see an External Protocol Request message in Chrome, check Remember my choice for all links of this type, and then click Launch Application. The next time you use the Open in OneNote or Edit in OneNote command, it should work with no issues.

Firefox

Be sure you are using 32-bit Firefox. If you are using the 64-bit Firefox browser, you won't be able to use this command.

Turn the add-on back on

  1. Go to the Firefox dropdown, click Add-ons, and then go to Plugins.

  2. Look for any Microsoft Office plugins that say (disabled) after the name.

  3. Set the plugins to Ask to Activate or Always Activate.

Mac OS X

If you use Safari or Firefox and your Mac is running an older version of OS X, such as Lion or Mountain Lion, switch to 32-bit mode:

  1. Close the browser.

  2. Go to the Finder, go to Applications, and select the Safari or Firefox icon.

  3. In the browser, go to File > Get Info, and check Open in 32-bit mode.

  4. Close the browser and open it again.

If you still need help getting notebooks to open on your Mac, visit the OneNote for Mac forum at https://answers.microsoft.com/en-us/office/forum/onenote_mac.

Today’s post was written by Omeed Chandra, program manager on the OneNote team.

If you are using the 64-bit Chrome browser, you won't be able to use this command. If you see an External Protocol Request message in Chrome, check Remember my choice for all links of this type, and then click Launch Application. The next time you use the Open in OneNote or Edit in OneNote command, it should work with no issues.

Editor’s note 11/5/2014
After receiving several requests from readers for details on Office 365 requirements for SharePoint and OneDrive for Business access following this update to OneNote for iOS and Mac, we have updated “Open SharePoint Server notebooks on your Mac” below.

Fall is here—at least for those of us in the northern hemisphere—and the days are getting shorter. That means you’ll have to finish your work more quickly if you want to get outside and catch a few rays of sunshine before it gets dark. We want to help, so today we’re releasing an update for OneNote on iPhone, iPad and Mac with new features that make it even easier for you to get organized and be productive!

Add files from your favorite cloud storage service to OneNote on your iPhone or iPad

Onenote App Won't Launch

OneNote is perfect for storing everything you need to remember about a project, class, or upcoming trip—including PDFs and Office files. Now, we’re taking advantage of new iOS 8 functionality to make it easy to insert file attachments and printouts you’ve stored in the cloud without even leaving OneNote.

To use this feature, you’ll need to install iOS 8 and use a cloud storage. In OneNote for iPad, tap Insert and then choose either File or PDF Printout; in OneNote for iPhone, tap anywhere on a page to bring up the keyboard, then tap the paperclip icon on the command bar above the keyboard. From here, choose your favorite cloud storage service—tap on Location if you don’t see it in the list—and you’ll be able to insert files into your notes!

Manage section passwords and unlock with Touch ID

Microsoft Onenote Mac Won

OneNote for Windows has long offered the ability to password protect sections of your notebooks to help keep private information safe from prying eyes. Recently, we added the ability to unlock your existing password protected sections in OneNote for iPhone, iPad, and Mac—but you still needed a Windows PC to create new password protected sections, or change or remove a password. Now, you can do all of those things right from your Apple devices! For example, create your holiday shopping list from your Mac and protect it with a password so nosey friends and family won’t find out what you’re getting them, then open it from your iPhone when you’re at the store.

If you’re running iOS 8 and have a Touch ID-enabled device, we have another treat for you—you can now unlock password protected sections with your fingerprint. When you’re entering your password to unlock a section, simply enable the Touch ID switch and you’ll be able to unlock the section with your fingerprint in the future. (Be careful not to forget your password—you’ll need it if you want to change or remove the password or unlock the section from another device.)

Move and rearrange pages on your iPhone

Microsoft Onenote Mac Won

Many of you asked for more powerful organization features on the iPhone so you can arrange your notes exactly the way you want them on the go—and we listened. Go to any section, then pull down on the page list until you see the last sync time and the Edit button. Tap on Edit and you’ll be able to reorder pages, move them to another section, or create subpages to organize your notes in the way that’s most meaningful to you. This is particularly handy if you’ve jotted down some thoughts via the Quick Notes feature, or clipped an interesting webpage, and want to file this information in a different section later.

Open SharePoint Server notebooks on your Mac

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Earlier this year, we enabled Office 365 business users to open notebooks stored on SharePoint Online or OneDrive for Business in OneNote for Mac. However, some companies are still using SharePoint Server on-premises, and we heard from lots of folks who wanted to be able to open notebooks stored on these servers. Today, we’re pleased to announce that with an eligible Office 365 subscription, you can now open SharePoint Server notebooks in OneNote for Mac, iPhone, or iPad.

Access to SharePoint Server, SharePoint Online, and OneDrive for Business notebooks is an Office 365 subscription benefit. Customers with an eligible Office 365 subscription can still access their SharePoint Server, SharePoint Online and OneDrive for Business notebooks. Customers without an eligible Office 365 subscription can use OneNote Online to view and edit notebooks in the browser.

In addition to all of the new stuff in this update, we invested in improving what’s already there by addressing problems reported by users like you. For example, we fixed a number of bugs with the iOS 8 Share Extension functionality that we released last month, and also improved the way OneNote looks on the bigger screens of the iPhone 6 and 6 Plus.

Microsoft Onenote Mac Won't Open Download

We hope you love these updates as much as we do. As usual, we want to hear your feedback so we can keep making OneNote better. Let us know what you think!

Microsoft Onenote Mac Won't Open Windows 10

—Omeed Chandra

Microsoft Onenote For Mac

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