Summary
Microsoft Word crashes when saving is a common problem in everyday use. If you happen to encounter this issue, you can try the approaches in this article to troubleshoot. Besides, you also can learn how to recover unsaved Word document and how to recover deleted Word document with EaseUS file recovery tool.
So, if Microsoft Word keeps crashing on Mac then try running the Disk utility to resolve this issue. Step 1 Open Disk Utility from the utility window and select the Primary disk of your system. Step 2 Switch to the First Aid tab and at the bottom of the window; you will see two options, i.e. Verify Disk Permissions and Repair Disk Permissions. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this: Start any Office for Mac application on your computer. Click Help menu, click Check for Updates. By default, the auto recovery is set to save a file every 10 minutes. So, in the event of unexpected quitting, Word should have saved the document version created ten minutes before that. There is one more way of finding the file if the Word app has crashed: go to the Finder to check if the file locates in the Documents folder. Feb 26, 2013 Word on Mac crashed on while I had about 7 documents open (working on dissertation). Now every time I try to launch it, all seven as well as multiple recovered versions attempt to open, crashing Word.
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Fix 1. 3 solutions to Word crashing | Fix the problem by running the Office Repair tool, opening Word in Safe Mode, and disabling the Add-ins...Full steps |
| Fix 2. Recover unsaved Word | Start Word > click 'File' > 'Options' > 'Save'. Copy the AutoRecover file location path...Full steps |
| Fix 3. Recover deleted/lost Word | Use EaseUS Data Recovery Wizard to recover lost Word as a result of accidental deletion, formatting...Full steps |
What a horrible thing to see Microsoft Word running into trouble all of a sudden! In some previous posts, we discussed several typical Word errors that make you fail to save your work in time. For example, Word has stopped working; Word has stopped working; Word is not responding, etc. But today, there is another frequently happened issue waiting to be resolved, and it's about Word keeps crashing when saving.
Part 1. How to Fix 'Word keeps crashing when saving'
Altogether, there are three tips worth trying if Word crashes or freezes when you save a document.
Fix 1. Run the Office Repair Tool
- In Windows 10, 8 or 7, open Control Panel, click 'Programs and Features' and click on 'Microsoft Office'.
- On the window, click 'Repair' and then 'Continue'.
- You can choose 'Online Repair' and 'Quick Repair'. Let the repair finish and restart your computer.
Fix 2. Run and Open Word in Safe Mode
Every Time I Open Microsoft Word On Mac It Crashes Video
Starting a Microsoft Office for Windows application in Office Safe Mode can allow you to use it when it has encountered certain problems safely. This is useful when you need to open a Word document that you can't under normal mode because the Word is crashing.
- Find the shortcut icon for your Word application. Press and hold the Ctrl key and double-click the Word shortcut.
- Click 'Yes' at the prompt to open Word in Safe Mode.
- Try to save the Word document. After this, you can stop Office Safe Mode, exit and restart your Office application.
Fix 3. Disable the Add-ins
Another cause of Word crashing when saving is the incompatibility of Add-ins.
- Go to 'File' > Word 'Options' > 'Add-ins' tab.
- Click the 'Go' button near the drop-down box named 'Manage: Com-in Add'.
- Click the checkbox to disable any add-ins listed there and click 'OK'.
If Word keeps crashing after using all the above methods, try to change the Office Word application location, because some other conflicting programs likely cause the crashing issue. Use EaseUS Todo PCTrans so you can easily and safely transfer programs from C drive to D drive or any other local drives on your computer.
Part 2. How to Recover an Unsaved Document When Word Crashes
Most of the time, the document will be lost if Word crashes when saving. Is there any chance for unsaved Word document recovery? Let's have a try. Usually, when you restart Word, Word automatically opens the document you haven't saved due to an expected error. If not, you need to search the location of the AutoRecover file by yourself.
1. Start Word > click 'File' > 'Options' > 'Save'. Copy the AutoRecover file location path.
Microsoft Word On Mac Help
2. Go to the File Explorer, paste the location path, and find the unsaved document. Next, copy the .asd file.
3. Go to your Word app, click 'File' > 'Open' > 'Recover Unsaved Documents' at the bottom. Paste the copied .asd file into the File Name box popping up. Open the Word file recover it.
Except for recovering unsaved Word document, there are other ways you can use to recover unsaved Word document in Windows 10. Go to check details if you need.
Part 3. How to Recover Deleted/Lost Word Document
Word keeps crashing usually lead to Word lost unsaved. In our daily life or work, we also often lose saved Word document as a result of accidental deletion, storage device formatting, partition loss, hard drive damage, etc. To recover deleted or lost Word document, even the permanently one, you can resort to EaseUS Data Recovery Wizard.
This powerful data recovery software enables you to restore any lost Word, Excel, PPT, PDF, HTML, as well as other documents from HDD/SSD, USB flash drive, pen drive, and external hard drive. Download this file recovery tool and give it a shot.
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.